Customer Service Hub

MCP Server for Crescendo Lab customer engagement platform, providing LINE marketing, CRM integration...

Crescendo Lab 漸強實驗室客戶互動平台 MCP Server，為 AI 代理提供 LINE 行銷、CRM 整合與受眾管理。

MCP Server for Crisp live chat platform, enabling real-time customer messaging, chatbot integration,...

Crisp 即時聊天平台 MCP Server，支援透過 AI 代理進行即時客戶訊息、聊天機器人整合與對話分析。

MCP Server for Freshdesk customer support platform, providing ticket routing, knowledge base, and SL...

Freshdesk 客服平台 MCP Server，為 AI 代理提供工單路由、知識庫與 SLA 管理功能。

MCP Server for Zendesk customer service platform, enabling ticket management, customer support, and ...

Zendesk 客服平台 MCP Server，支援透過 AI 代理進行工單管理、客戶支援與服務台分析。

Manages and optimizes knowledge base articles by analyzing search patterns, content gaps, and articl...

透過分析搜尋模式、內容缺口與文章成效，管理與優化知識庫文章以支援自助服務。

Monitors service level agreement compliance, tracks response and resolution times, and alerts on pot...

監控服務等級協議合規性，追蹤回應與解決時間，並對潛在的 SLA 違規發出警報。

Automatically classifies and routes customer support tickets to the appropriate team or agent based ...

根據內容分析與優先級，自動分類並路由客戶支援工單至適當的團隊或客服人員。